If you’ve just created a new cloud instance but are unable to connect to it, there are a few quick things you can check.
- Did you add your Key Pair to the instance before creating it?
- Did you add a Security Group to the instance that allows for SSH/RDP connections?
- When configuring the network of the instance did you add your Public Network as NIC1?
- If using Windows, have you retrieved the Windows Admin password?
If you’re still having issues connecting please create a Support ticket and we’ll be more than happy to assist.
